Adding Innovation into Prison Technology in Rick Smith’s Way

Rick Smith, the Chief Executive Officer and Chairman of Securus Technologies, is known for bringing innovation to the prison technology industry with his visionary leadership. His years with Securus helped the firm to grow as the leader in the correction services industry with innovative solutions and increased the network and co-ordination with all the major prisons in the country. Rick has a vision of modernizing the prison technology and bringing better connectivity between inmates and their friends and family. He believes that it would play a significant role in the correctional services of the departments and help the inmates to return to a normal life – a service to the society.

Under the leadership of Rick, the Dallas-based firm offers its services under five categories: correction solutions, family and friends, investigative solutions, monitoring solutions, and public safety solutions. The correction solutions provide modernized incarceration experience through inmate self-service offerings, effective communication, and superior information management along with the options to improve the operational efficiencies of various corrections agencies. Through friends and family services, the firm offers phone services, video services, email services, money transfer, and jail voice mail. With the aggressive expansion and innovation strategy of Rick, Securus has converted all its prison customers to its VoIP Secure Calling Platform (SCP) in the early weeks of July 2017, to provide secure and personalized services.

The firm also helps the enforcement agencies through its public safety solutions. Securus collects, stores, and distributes critical information on real time basis to assist various law enforcement agencies in ensuring public safety, emergency response dispatch, and mobile law enforcement. Rick is also very particular about bringing latest developments in the technology to the solutions of the firm. The investigative solutions utilize options from voice biometric identification to advanced data analytics to locate, store, and analyze critical data for investigations. The monitoring solutions are another example of synchronization of technology with enrollee surveillance systems based on GPS and RF. The monitoring solutions ensure proper reporting and supervision of inmates through location and movement tracking.

Rick has decades of experience in various industries from telecommunications to finance. He started his career with Global Crossing North America Inc. in 1972, and he held various positions in the firm, including chief information officer. He also worked with Frontier Information Technologies, Midwest Telephone Operations, Eschelon Telecom Inc., and more. Rick joined Securus in 2008 as the President and CEO. Within a year, he became the Chairman of the company and led the firm to create the largest VOIP Corrections calling platform in the world. Rick completed his associate’s degree from Rochester Institute of Technology. He secured his bachelor’s and master’s in engineering from the State University of New York. Rick earned his MBA from the University of Rochester before starting his career.