Big Moves for Securus Technologies

According to a news release on January 4, 2018, Sercurus Technologies has acquired GovPayNet, a premier payment processing company based in Indianapolis, Indiana. GovPayNet provides debit and credit processing for a bail payments, bail, traffic and criminal fines, property and personal taxes, and other payments paid to government agencies. Their present contracts are with over 2,300 agencies that cover over 26% of the counties in the United States. This move further aligns Securus with its 2015 acquisition of payment processor, JPay. Together, these moves will allow Securus to provide debit and credit processing for in excess of 4 million payments per year, which makes them a leader in the industry. This move makes GovPayNet a subsidiary, so they will maintain their headquarters in Indianapolis with Chief Executive Officer (CEO) Mark Markenzie staying in his position.


Securus Technologies operates as a holding company for over 20 subsidiaries that provide technology-based services to government agencies, jails, prisons, and the like, a over North America. They have contracts with over 3,500 corrections facilities to provide inmate self-service, telecommunication, email, telephone and video conferencing, commissary account management, incident and emergency management, biometric analysis, inmate and parolee tracking, and a host of other services.


They have been in operation since 1986 with their headquarters in Dallas, Texas. They employee over 1,000 people spread between their headquarters in Dallas, three other locations in Texas and one location in Atlanta, Georgia. Securus is accredited by the Better Business Bureau (BBB) of Dallas. CEO Rick Smith and Chief Operating Officer (COO) Robert “Bob” Pickens are dedicated to providing more technologically advanced services, and this move did just that. The terms of the deal were not disclosed, per company policy.


Securus Video Chat

A Securus Christmas Visit

The video opens with a little boy speaking to his father, who is in jail. The little boy is excited because it is Christmas morning. He is speaking with his father, telling him that he just woke up and wishes him a Merry Christmas. His father asks him if he has gotten the chance to open his presents yet — to which the little boy replies that he hasn’t. This is where the magic of the video truly unfolds.

Thanks to the magic of technology that Securus provides, the little boy is able to go downstairs live on video and begin opening his Christmas presents a one-on-one while his father watches on. He thinks his father for the presence and shows so much excitement about each and every one that he received. As you might tell, this is something that could have never happened in the past, but now that Securus has issued video chat technology, they are able to provide details and prisons with the infrastructure to communicate with their loved ones, even on Christmas morning.

How does this work?

Depending on the place you are loved one is incarcerated, they might have access to video chat capability thanks to Securus. with this technology, they can connect to a call and begin chatting with you live and in person via video technology. This is an enhancement that takes it much further than previous technology, so you are not simply relying on phone calls to speak with your loved one.

What are the benefits?

Visits to a jail can be grueling and somber. With video chat, you get the benefit of speaking to your loved one without having to actually show up in person. Because of this, Christmas morning can be a wonderful experience and children get to be reunited with their incarcerated loved one. This is particularly important because Christmas forges a lot of memories that parents will want to experience with their children, despite the fact that they are locked behind bars. The technology that Securus has implemented allows this to happen and bridge the gap between being incarcerated and spending time and creating memories on Christmas morning.

What should I know about the video chat?

This technology is available in more than 2,600 institutions in more than 40 states. To learn whether your loved one has access to it, reach out to the institution to learn more or visit Securus Technologies’ web site for further information.

Securus Technologies is dedicated to Connect Inmates to Their Families through Technology

This year, Securus Technologies announced that it had used more than $600 million in developing and improving their products in the civil and criminal justice industry. It was an effort to preserve their high acquired recognition as the leading service provider that offers technical solutions to jail facilities utilizing the latest technology. Stay up to date with Securus on


Securus Technologies has transformed video visitation to enable incarcerated parents to take on their family responsibilities. Through video visitation, incarcerated parents can make follow-ups on their children’s educational progress, help them with their homework, and give them career guidance.


Such developments have helped to bridge the gap that had been left out by the traditional inmate communication services. Children and other family members were cut off from all responsibilities that their jailed member served.


For more than three decades, Securus Technology has been passionately involved in reducing recidivism through communication, provision of technology that helps in inmate welfare services like education, spiritual mentorship, and character development. The services played a vital role in preparing inmates to fit in the society after they are released.


Besides inmate communication services, Securus provides services that help in enhancing public safety like emergency response, investigation, biometric analysis and monitoring services. The quality of services is due to experienced experts who work towards a mutual goal of preserving the reputation of their company as the leading service provider.


In addition to hiring the top tech developers, Securus Technologies has also made a number of strategic acquisitions that have placed ahead of its rivals in terms of technological capabilities. With acquisition tech developers Reconex, JPay, and JLG, Securus has been able to bring on board a fresh perspective to technological needs of the justice and law enforcement agencies. For instance, Securus collaborates with JPay and JGL to offer new communication technologies that are needed in a prison.


For the period in which Securus Technologies has existed in the inmate communications industry, they have created more than 800 applications. Despite being a primary service provider serving more than 2,200 correctional facilities, Securus appointed John Bell to help in expanding their market to more customers.


Securus hired John Bell, an experienced sales expert, who has helped IBM, AT&T, and other companies to increase their sales. John Bell will manage Securus sales team comprising of more than 100 sales professionals.


Securus Technologies have grown its reputation to be a leading service provider with a four- star customer satisfaction score.

Securus Video Visitation – Homework from Securus Technologies on Vimeo.