This year, Securus Technologies announced that it had used more than $600 million in developing and improving their products in the civil and criminal justice industry. It was an effort to preserve their high acquired recognition as the leading service provider that offers technical solutions to jail facilities utilizing the latest technology.
Securus Technologies has transformed video visitation to enable incarcerated parents to take on their family responsibilities. Through video visitation, incarcerated parents can make follow-ups on their children’s educational progress, help them with their homework, and give them career guidance.
Such developments have helped to bridge the gap that had been left out by the traditional inmate communication services. Children and other family members were cut off from all responsibilities that their jailed member served.
For more than three decades, Securus Technology has been passionately involved in reducing recidivism through communication, provision of technology that helps in inmate welfare services like education, spiritual mentorship, and character development. The services played a vital role in preparing inmates to fit in the society after they are released.
Besides inmate communication services, Securus provides services that help in enhancing public safety like emergency response, investigation, biometric analysis and monitoring services. The quality of services is due to experienced experts who work towards a mutual goal of preserving the reputation of their company as the leading service provider.
In addition to hiring the top tech developers, Securus Technologies has also made a number of strategic acquisitions that have placed ahead of its rivals in terms of technological capabilities. With acquisition tech developers Reconex, JPay, and JLG, Securus has been able to bring on board a fresh perspective to technological needs of the justice and law enforcement agencies. For instance, Securus collaborates with JPay and JGL to offer new communication technologies that are needed in a prison.
For the period in which Securus Technologies has existed in the inmate communications industry, they have created more than 800 applications. Despite being a primary service provider serving more than 2,200 correctional facilities, Securus appointed John Bell to help in expanding their market to more customers.
Securus hired John Bell, an experienced sales expert, who has helped IBM, AT&T, and other companies to increase their sales. John Bell will manage Securus sales team comprising of more than 100 sales professionals.
Securus Technologies have grown its reputation to be a leading service provider with a four- star customer satisfaction score.